Below is a list of the secure payment methods accepted on the website:

1) Cheque

Please make all cheques payable to Massage Warehouse UK and post to 108 Hopkinstown Road, Pontypridd, CF37 2PT, UK.

2) Debit Cards & Credit Cards

When you enter the checkout process and choose to pay with a debit or credit card you will automatically be re-directed to our third party payment processors Worldpay who will process your details securely. You will know this is a secure transaction because of the golden padlock on the right hand bottom corner of your browser. We partner with Worldpay as they are world leaders in providing secure online credit card processing and fraud detection.

3) Money/Postal Order/Bank Draft

Particularily handy for international orders and people who do not have credit cards or cheque books. Please make payable to Massage Warehouse UK and post to 108 Hopkinstown Road, Potypridd, CF37 2PT, UK.

4) Online Bank Transfer

Online bank transfer is FREE and is the securist and safest way to transfer money. If you have internet or 24 hour banking you can make a payment for your purchase. Please send your payment to

Sort code: 40 37 08

A/c No: 71486535

A/c Name: Massage Warehouse UK

If you Bank with HSBC your payment will be instantaneous. If you do not bank with HSBC your payment can take up to 3 days to reach our account. Our bank lodgements are checked twice daily, in the morning and afternoon.

5) Bank lodgement at your local bank

Returns Policy

Massage Warehouse UK maintains a 14 day return policy for returnable items beginning with the date of delivery, verified through tracking information. We believe 14 days provides ample time for product inspection. Defective products, wrong shipments, or those damaged during shipping will be replaced or refunded, free of charge of course.

Any returns after this period must be covered by the manufacturers warranty. Any item that does develop a defect as a result of a fault in the manufacturing process will be repaird or replaced. However we can assure you this won't happen as our tables and accessories are chosen carefully for their superior quality and workmanship.

We send all tables out in perfect condition. Each item is checked individually before despatch. When the item arrives at your address, please check item before signing with courier to ensure your table arrives in the same condition we sent it.

If you return an item simply because you changed your mind, you will be refunded the cost of the item less the postage costs incurred by us in sending you the product. For massage tables and chairs this is £19.99 and for accessory items the charge is £2.99. Items must be returned to us unused and in their original packaging before a refund can be issued. We suggest recorded delivery to ensure items are returned safely to us.

To return an item:

Place the item in the original shipping box or package. Include the original invoice. On the back of the original invoice, indicate the reason you are returning the item.

Call us at (+44) 1443 650921 and tell a customer service agent that you are returning your order and need an RMA (Return Merchandise Authorization) number.

Include this number in the back of the original invoice, and return your order to:

Massage Warehouse UK,

Porth Plaza,

Pontypridd Road,

Porth,

CF39 9PG

United Kingdom.

Refunds: Massage Warehouse UK will issue a refund upon receiving your returned order. Returned items must be in their original unused condition. Refunds are issued against the same method you used to pay for the original order.