Below is a list of the secure payment methods accepted on the website:

1) Cheque

Please make all cheques payable to Massage Store Ltd

2) Debit Cards & Credit Cards

When you enter the checkout process and choose to pay with a debit or credit card you will automatically be re-directed to our third party payment processors Worldpay who will process your details securely. You will know this is a secure transaction because of the golden padlock on the right hand bottom corner of your browser. We partner with Worldpay as they are world leaders in providing secure online credit card processing and fraud detection.

3) Money/Postal Order/Bank Draft

Particularly handy for international orders and people who do not have credit cards or cheque books. Please make payable to Massage Store Ltd.

4) Online Bank Transfer

Online bank transfer is FREE and is the securest and safest way to transfer money. If you have internet or 24 hour banking you can make a payment for your purchase. Please send your payment to

Sort code: 40 37 08

A/c No: 51575562

A/c Name: Massage Store Ltd

If you Bank with HSBC your payment will be instantaneous. If you do not bank with HSBC your payment can take up to 3 days to reach our account. Our bank lodgements are checked twice daily, in the morning and afternoon.

5) Bank lodgement at your local bank

Sort code: 40 37 08

A/c No: 51575562

A/c Name: Massage Store Ltd

Returns Policy

Massage Warehouse UK maintains a 30 day return policy for returnable items beginning with the date of delivery. Returnable items must arrive back to us within 30 days of delivery. We believe 30 days provides ample time for product inspection. Defective products, wrong shipments, or those damaged during shipping will be replaced or refunded, free of charge of course.

Any returns after this period must be covered by the warranty. Any item that does develop a defect as a result of  faulty workmanship or defective materials will be repaired or replaced. Please be assured this is a rare occurrence as our tables and accessories are chosen carefully for their superior quality and workmanship.

We send all tables out in perfect condition. Each item is checked individually before dispatch. When the item arrives at your address, please check item before signing with courier to ensure your table arrives in the same condition we sent it. Alternatively please sign for the parcel as unchecked and any issues can be sorted out later.

If you return an item simply because you changed your mind, the cost of return lies with the customer. Items must be returned to us unused and in their original packaging before a refund can be issued. Although not essential we suggest recorded delivery to ensure items are returned safely to us.

To return an item:

Send an email to returns@massagewarehouse.co.uk and ask for an RMA (Return Merchandise Authorisation) number. In the email please state what you are returning (the whole order or individual items from an order) and your order number. We will then send you the returns address.

Place the item in the original shipping box or package to protect the products from any damage during transit.

Refunds: Massage Warehouse UK will issue a refund upon receiving your returned order. Returned items must be in their original unused condition. Refunds are issued against the same method you used to pay for the original order.