DELIVERY
Mainland UK (Excluding Highlands & Islands):
Delivery is FREE on all orders over £99. Only £3.97 for orders under £99. We dispatch our orders every day at 12 noon. If we receive your order before 12 noon, it will leave us that very same day. If we receive your order after 12 noon, the order will leave us the following day. Deliveries take place Monday to Friday only.
Northern Ireland:
Delivery is FREE on all orders over £99. Only £3.97 for orders under £99. Any order received before 12 noon will leave us that same day.
Please note if your final order is oversized/over 2kg it cannot travel with Royal Mail and we need to send it via courier. The cost to courier is £13.50 but you can fit other items in the order (to to 20kg) at no extra delivery cost. The system will automatically calculate your costs based on weight.
Scottish Highlands:
Delivery is FREE on all orders over £99. Only £3.97 for orders under £99
Please note if your final order is oversized/over 2kg it cannot travel with Royal Mail and we need to send it via courier. The cost to courier is £13.50 but you can fit other items in the order (to to 20kg) at no extra delivery cost. The system will automatically calculate your costs based on weight.
Islands of Jersey, Guernsey & Isle of Man:
Delivery is FREE on all orders over £99. Only £3.97 for orders under £99. Any order received before 12 noon will leave us that same day.
Please note if your final order is oversized/over 2kg it cannot travel with Royal Mail and we need to send it via courier. The cost to courier is £19.95 but you can fit other items in the order (to to 20kg) at no extra delivery cost. The system will automatically calculate your costs based on weight.
For Rest of Europe & International Deliveries, Please view our full Delivery Information page.
RETURNS
Everyone who works at Massage Warehouse, is or has been in the past, a qualified therapist.We stand behind our products and if for any reason you do not like something or it is not a good fit for you, we will accept it back no questions asked.
We have a 30-day return policy for returnable items beginning with the date of delivery. We believe 30 days provides enough time for product inspection. For massage tables, please note how it is packaged when it arrives (a photo with your phone may help!) and please keep all the packaging. You can set up the massage table and try it for size but if you think you will return it please do not use it for a treatment.
Defective products, wrong shipments, or those damaged during shipping will be replaced or refunded, free of charge of course.
To return an item: For our full returns policy and details on how to return an item please visit ourReturns Page.
