DELIVERY
Mainland UK (Excluding Highlands & Islands):
FREE Next Working Day Delivery on all Massage Chairs. We dispatch our orders every day at 12 noon. If we receive your order before 12 noon, it will leave us that very same day. If we receive your order after 12 noon, the order will leave us the following day. Deliveries take place Monday to Friday only.
Northern Ireland:
£13.50 for each massage chair. Any order received before 12 noon will leave us that same day.
Scottish Highlands:
£13.50 for each massage chair. Due to the extra transport costs, couriers charge us extra to deliver to the following postcodes containing KW, HS, IV, PA20+, PH4+, ZE, KW.
Islands of Jersey, Guernsey & Isle of Man:
£19.95 per massage chair. Any order received before 12 noon will leave us that same day.
For Rest of Europe & International Deliveries, Please view our full Delivery Information page.
RETURNS
Everyone who works at Massage Warehouse, is or has been in the past, a qualified therapist.We stand behind our products and if for any reason you do not like something or it is not a good fit for you, we will accept it back no questions asked.
We have a 30-day return policy for returnable items beginning with the date of delivery. We believe 30 days provides enough time for product inspection. For massage chairs, please note how it is packaged when it arrives (a photo with your phone may help!) and please keep all the packaging. You can set up the massage chair and try it for size but if you think you will return it please do not use it for a treatment.
Defective products, wrong shipments, or those damaged during shipping will be replaced or refunded, free of charge of course.
To return an item: For our full returns policy and details on how to return an item please visit ourReturns Page.
