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Here is how you can move your therapy business online during the Coronavirus outbreak

by Samantha Jenkins March 28, 2020

Rehab My Patient and Massage Warehouse Partnership

The last couple of weeks have been incredibly stressful and we really hope that you have managed to find a moment to take stock of our new normal. As therapists, our entire career is based on providing a caring touch so it is hard to think of ways that we can continue to generate even a small income during these difficult times. 

At Massage Warehouse we have been working hard to try and find solutions for you. Not only thinking of ways that massage therapists can use this time wisely to develop themselves and their businesses for the future so you come back stronger - but also so that you can get back to providing value for your clients, and generate a small income for yourself right now! 

With that aim we have partnered up with the team at Rehab My Patient to boost therapists spirits with a 3 month opportunity to use their fantastic software, and temporarily move their business online with just a few clicks, COMPLETELY FREE! 

So how does it work 

Rehab My Patient allows massage therapists, physiotherapists, osteopaths, and chiropractors to create tailor made exercise plans for their clients using an impressive bank of professional ready to go photos and video, as well as giving therapists the ability to host secure video consultations to help guide clients through exercises, check in on their progress and provide feedback.  


With the restrictions in place due to Coronavirus this software can be a HUGE game changer for therapists! Being able to create professional looking exercise plans, with the bonus of high quality video content, will allow you to demonstrate to your clients the level of your knowledge, the depth of your care for them and the ongoing work we are always doing. 


A little secret about your massage therapist


What to do

So to get started head to the FB Group and get the free sign-up link for your free membership.

Once you have logged in, add in your clients details to set up an individual profile for their exercise plan; 


Add new patient screenshot on Rehab My Patient


You will know what body areas your client normally needs working on already or you can have a new video consultation with them to see if anything new is going on in their body.

After adding in your clients details as above you can search exercises by category (leg, arm etc), condition or by muscle group to create a list of personalised exercises for your client and select from a range of image or video explanations!

The best part is if you can't find what you need or you want to go the extra mile then you can record your own video tutorials and add them in! How cool is that!!

You could even record a video of you treating or massaging the body parts on one of your family members on your Portable Massage Table and sending the video to your client for their partner or family member to follow your instructions. 


Add exercises screenshot on Rehab My Patient

All the exercises can be completely customised so you can change the number of reps, sets or time allowances for each one to tailor to your client's individual needs with complete precision! When you are finished adding in all the exercises and tweaking the numbers of sets, reps and time for your client its just a quick click and you can email them their plan and download a copy for your own notes! 


Edit exercises screenshot on Rehab My Patient


Rehab My Patient also enables therapists to set up video consultations in just four easy steps through their app TeleRehab. Simple and intuitive to use, you are able to record sessions, including group chats if you wish, that are hosted through secure encrypted networks, ensuring you stay compliant with regulations and insurers. 

We recommend you set up a practice new patient with a friend, family member, or another therapists inside the FB Group so you can be confident how to use everything with your clients. Jump on a video call with the practice patient so that you can know how to set up everything.

TeleRehab instructions

So how can you promote this to clients? 

Understandably, especially for massage therapists, you may be reluctant to ask for payment for a consultation like this as you might feel that you are not able to offer your usual value to your clients. However, please please please see the value that your knowledge can bring your clients right now. 

Imagine everyone indoors, tense from the stress and anxiety we are all experiencing with no access to the relief your massage treatments and the accompanying assessments usually provide. 

No one is suggesting you charge what you would for a full session but clients may be happy to pay £10-15 for a personalised plan and a 30 minute consultation with you. These are tailor made exercises just for them and just because you cannot see them in person your time, knowledge and advice is very valuable! The exercises you provide clients now might save them serious money in the future by aiding their well being through what is an especially stressful time. 

We have seen many posts from therapists who are concerned about being seen to be begging. However asking clients to support your business and offering them real value isn't begging, and it may even be essential to you being able to be there for them when things return to normal in the future.

For some of you it may be possible to offer this service as a gesture of good will, to encourage clients to stick with you once the COVID-19 outbreak passes. You are building up some goodwill with them, they will be impressed you care so much and that you are being very innovative in your approach to helping them. With this approach they may even refer friend to you because their friend's therapists are not doing this for them and you will come out of this with even more clients!

But for many of you we are painfully aware that you need some form of income right now, and whilst it may not cover all the bills we sincerely hope that this enables you to make a start whilst using the skills and knowledge that you have worked so hard to acquire and to continue spreading your passion for massage to your clients. We really wish we could be there for you to support you individually through these tough calls but all we can do is hopefully fill you with the confidence to ask for your worth, now more than ever! 

So how can you sign up? 

So to get started head to the FB Group and get the free sign-up link for your free membership..

We've collaborated with Rehab My Patient and negotiated three months free for you. There is no obligation but at the end of the three months if you would like to continue using the software Rehab My Patient are also generously offering 10% off their annual plans so please do show them some love on Facebook, Instagram and Twitter

Inside the FB Group , we are going to be

  1. Matching therapists up with each other to practice a trial run of the software with should you need it or you can just fire away on your own if you are confident
  2. Allowing you to ask trouble shooting questions so others can chime in and help and you can get feedback on what you are doing and once it is second nature to you, you can also offer your advice and feedback to others.
  3. Building a community of therapists to support each other through this.

What have you been doing to try and keep in touch with your massage therapy clients during the coronavirus outbreak? Let us know in our Facebook thread.

Samantha Jenkins
Samantha Jenkins


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Massage Table Size Guide

Massage tables comes in many different shapes and size. It can be confusing for you, the customer, to choose the right one but we are here to help!

A lot of customers call us up after they have bought the wrong size massage table elsewhere and we would like to help you avoid this mistake. It normally goes something like this; they like the look of a picture of a massage table on a website, they like the low price and then they check the carrying weight is ok. If the carrying weight fits their needs they click add to cart and the new massage table turns up at their doorstep in a few days. They unfortunately assume all massage tables are pretty much the same width and size.

The standard size of a massage table is 28 inches wide (71cms) and 73 inches (185cms) long. One of the reasons many "lightweight" budget massage tables are so cheap is because

  1.  They are smaller in size (normally around 61cms wide) and as such have less materials
  2. They are sold by specialist retailers who also sell anything else they can import and turn a profit on. As such they just buy the cheapest massage tables they can find in China. They go for smaller sizes as they are cheaper.

Make sure the massage table is the right size for you and your clients as the narrow massage tables at 61cms can be very uncomfortable for anyone who isn't petite and many clients cannot relax with their shoulders and arms unsupported.


The Width of the Massage Table:

Almost all therapists choose the standard 28 inch wide massage table. All our massage tables are the same length so it is only the width and shape our customers need to decide on.

Your massage table should be wide enough to cater for the wide variety of shapes and sizes of your clients. It needs to be wide enough to comfortably accommodate your treatment style, while being narrow enough to ensure you don’t have to strain your own back during treatments.

Each therapist's postural training and ability is different, so only you will know what massage table width you can handle. We have spoken to therapists who are five feet tall and get the wider 30 inch massage tables, and we speak to six foot therapists who have back problems and go for a 25 inch wide massage table. Everyone is different.

Generally speaking, if you are of smaller stature, you may do better with one of the narrower 25-inch massage tables. If you're quite tall, or are particularly keen to offer your clients a very spacious experience, a 30-inch massage table might be more suitable.

If you are in doubt, see if you can go into your local training college and see whether the massage tables there suit you. However, there is another way to get a feel for what will work of you don’t have access to a couch when you are deciding:

Cut out a piece of cardboard to the dimensions of both sizes you are deciding between. Put it on top of the kitchen table and lean over it. Visualise a client lying there, and see which width will suit you and your client best.

measuring the width of a massage table

Make sure you can get close enough to the table that you can pivot at the waist and have your shoulders squared to the clients hips, with your hands parallel to the clients' spine. Working in this position will ensure an injury-free career, so it's an important factor in your decision.

The most popular massage table widths are 28 and 30 inches. We sell 25-inch massage tables but you should really only choose this width if you are shorter in height and having a wider massage table might put your own back at risk over the course of your career.

You can also choose the 25-inch if you want to have the lightest massage table possible. By reducing the width of the massage table, the weight is also reduced. Now, this can mean a trade-off of some client comfort, but this trade is often worthwhile if you are a fully mobile therapist and use public transport frequently, where saving a kilogram or two will make a difference to you over time.


The Height Of the Massage Table

Nowadays, almost all portable massage tables come with height adjustable legs. Whichever massage table you choose should come with a large height range to accommodate you, and to cater for a broad range of therapies.

A common height range of massage tables is between 60 to 80cm, and this height range should cater for everyone. To check which height you need your massage table to be at follow this rule of thumb:

1. Stand up straight with your hands by your sides. Clench your fists.
2. Measure the distance between the floor and your knuckles
3. This distance should equal the height of your massage table.
4. Add a few inches in height to allow for the body of the patient on the massage table.

The height of a massage table is usually only adjusted when different therapists are using the same massage table, or if you have a client that is outside the average size you normally treat. So for example, if someone with a lot of body depth comes for a treatment after an average size person, you may need to adjust the height a notch or two.

You should be able to adjust the height of a massage table in just 2-3 minutes. Even though you mightn't adjust the height very often, the faster the better when you do have to!

There are 2 types of height adjustment mechanisms found on modern massage tables.

1) Twisting knobs (found only on wooden massage tables):

If you are working with a wooden massage table, it is better to have two knobs on each of the four legs for greater strength and reliability. When buying online, make sure to check how many knobs are on the legs. Cheap massage tables often only have one knob, and when you raise the legs to the highest heights they are less stable and have been known to snap.

2) Telescopic push-buttons (found only on aluminium massage tables):

The mechanism to adjust the height of an aluminium massage table is much the same as the push-button method on aluminium crutches. It only takes a few seconds to adjust each leg, and the mechanism is very reliable. Check out the video to see how it’s done.


Massage Table Shape:

The following are the different shapes of massage tables on the market.

1. Rectangle shaped with square corners 

This is the traditional shape of a massage table and the one you are probably familiar with seeing. Our Combi-lite 3 in 1 and Affinity Portaflex are shaped like this.

2. Rectangle shaped with rounded corners

Same as no 1 above in every way except the corners are rounded. Does not affect function in any way, just a different design/look.


3. Hour glass shaped with gradual gradient 

A fabulous massage table innovation in recent years, which solves a lot of the problems around choosing the correct width is the hourglass shaped massage table.

This style of massage table is wider at the ends, and tapers somewhat at the middle. This provide a spacious and comfortable experience for your client (as the shoulder and feet area are 30 inches wide) without compromising your own posture and health, as the middle of the couch where you lean over is a much narrower 26 inches wide.Having recently upgraded to one of these hourglass massage tables myself, I can vouch that my working days are much more comfortable, and many of my clients have commented on the extra comfort from the wider shoulder area.


4. Hour glass shaped with sharp gradient
Same as point above but instead of the it gradually going from wide to narrow, the massage table changes quickly from normal width to narrow width so people of very short stature can get in close.
5. Oval Shaped

 The name says it all! There are no corners on the massage table. Therapists normally choose this for one of two reasons. They simply like the look of this massage table and it is aesthetically more pleasing in their treatment room and/or they find it easier to move around the massage table during the treatment without having to side step the corners. This is particularly handy when space is limited in your treatment room.

oval massage table


Have any questions or comments about anything above? Please let us know in the comments below!